FAQ

Simply select your size and add the item to your bag, then proceed to checkout. You’ll receive an email confirmation once your order is placed.

If your order hasn’t been dispatched yet, we may be able to help. Please email contact@hamore.co.uk with your order number and our team will guide you through the return process.

We accept all major debit and credit cards, as well as Apple Pay, Google Pay and Shop Pay for a fast and secure checkout.

All transactions are encrypted and securely processed. We do not store your payment details.

Yes, we offer flexible payment options through Klarna and Shop Pay, allowing you to split your purchase into interest-free instalments.

UK orders are typically delivered within 2–4 working days. You’ll receive tracking details once your order has been dispatched.

We offer complimentary UK delivery on orders over £100.

Currently we focus on UK delivery. International shipping options will be available soon.

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.
Please refer to our Refund Policy for more information.

Please email contact@hamore.co.uk with your order number and we will guide you through the process.

We offer size exchanges only, subject to stock availability. For a different style or colour, please return the original item and place a new order.

Yes, our pieces are designed to fit true to the UK size. If you’re between sizes, we recommend sizing up for a more relaxed fit.

Care instructions are included on the label of each garment. We recommend washing on a gentle cycle at low temperatures and air drying to maintain the quality of the fabric. Following them will help preserve the quality and fit of your pieces.

You can email us at contact@hamore.co.uk or use the contact form on our website. We aim to respond within 24–48 hours.