Shipping policy
Order Processing
All orders are processed within 1–3 business days once an order has been placed, excluding weekends and public holidays.
During busy periods or launches, processing times may be slightly longer.
You will receive a confirmation email once your order has been dispatched.
Shipping Locations
We currently ship within the United Kingdom and the United States.
Shipping Times
UK deliveries typically arrive within 2–3 business days for standard delivery, or 1–2 business days for express delivery.
USA deliveries typically arrive within 5–10 business days from dispatch.
Please note that delivery times are estimates and may vary due to factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout and will be displayed before you complete your purchase.
UK:
Standard Delivery: £4.95
Express Delivery: £6.50
Free delivery on orders over £75
USA:
International Tracked Shipping: £19.95
Duties & Taxes
Orders shipped outside the UK may be subject to customs duties and taxes upon arrival in the destination country. These charges are the responsibility of the customer.
We recommend checking your country’s import policies for further information, as these charges vary by location and are outside of our control.
Delays
While we do our best to ensure timely delivery, Hamoré is not responsible for delays caused by courier services, customs, weather conditions, or other unforeseen circumstances.
Once an order has been dispatched, responsibility for delivery lies with the courier.
If your order has not arrived within the expected timeframe, please contact us and we will assist in resolving the issue with the courier.
Incorrect Address Details
Please ensure all delivery details are correct at the time of checkout.
Hamoré cannot be held responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Contact
If you have any questions regarding shipping, please contact us at info@hamore.co.uk.